Privacy Policy

This Privacy Policy explains how personal information is handled when you use simonsysai.com (the "Site") and choose to be contacted by SIMON. It is written to align with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). SIMON is operated from Powell River, British Columbia, Canada.

In this policy, "we," "us," and "SIMON" refer to the operator of the Site, Scott Astle. "You" refers to the person using the Site or providing contact information.

1.What we collect

We collect only what you give us directly:

• Your email address, if you ask SIMON to email you.
• Your phone number, if you ask SIMON to text you.
• The content of your conversations with SIMON — the messages you exchange — so SIMON can respond and remember the context of your interactions.

We may also automatically collect limited technical information that almost every website logs, such as your approximate region, browser type, and the pages you visit, for security and to understand general usage. We do not use this to build advertising profiles.

2.How we use it

We use your information to:

• Let SIMON contact you by the method you chose, and continue a conversation you started;
• Remember the context of your past interactions so SIMON's responses are coherent over time;
• Keep the Site secure and operating properly;
• Comply with our legal obligations.

We do not use your information for third-party advertising, and we do not sell or rent it to anyone.

3.Consent — opting in and opting out

When you submit your phone number or email on the Site, you are giving express consent for SIMON to contact you using those details. This consent is the basis on which we send you messages, consistent with Canada's Anti-Spam Legislation (CASL).

Every message SIMON sends includes a clear way to opt out and identifies who is contacting you, as CASL requires.

4.Where your information is stored

Your personal information is stored and processed on servers operated in Canada. We take reasonable steps to keep the amount of data we hold to what is necessary, and to retain it only as long as needed for the purposes described here.

Some supporting service providers we rely on — for example, to deliver email or text messages — may process limited data needed to deliver a message. We choose providers that offer appropriate safeguards, and we share only what is necessary to deliver the communication you asked for.

5.How we protect it

We use reasonable physical, technical, and organizational safeguards appropriate to the sensitivity of the information, including restricted access and encryption in transit. No method of transmission or storage is perfectly secure, but we work to protect your information against loss, theft, and unauthorized access.

6.How long we keep it

We keep your contact information and conversation history for as long as you remain in contact with SIMON or until you ask us to delete it. If you withdraw consent or request deletion, we remove your personal information except where we are required to retain certain records by law.

7.Your rights

Under PIPEDA and BC's PIPA, you have the right to:

• Access the personal information we hold about you;
• Correct information that is inaccurate or incomplete;
• Withdraw consent and ask us to stop contacting you;
• Request deletion of your personal information.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by Canadian privacy law.

8.Children

The Site is not directed at children, and we do not knowingly collect personal information from anyone under the age of majority in British Columbia (19). If you believe a minor has provided us information, contact us and we will delete it.

9.Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top. Material changes will be reflected on this page.